Vibe Well Psychology
07 3453 4205
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Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Vibe Well Psychology website and services. By accessing our website or engaging our services, you agree to comply with these Terms.

2. Services Provided

Vibe Well Psychology offers psychological services, including therapy, counselling, assessments, and related support. Specific services, fees, and conditions are outlined in our service agreements and may vary depending on your individual needs and funding arrangements.

3. Bookings & Cancellations
  • Appointments can be made via our online forms, by phone, or by email.
  • We require at least 48 hours’ notice for cancellations or rescheduling. Cancellations made with less than 48 hours’ notice may incur a fee.
  • Additional terms regarding cancellations, rescheduling, and fees are provided upon booking.
4. Payment Terms
  • Payment for services is due at the time of appointment unless otherwise arranged.
  • Accepted payment methods: TBE
  • Rebates through Medicare, private health funds, NDIS, DVA, or WorkCover may apply if you are eligible.
5. Client Responsibilities

We may share your information with:

  • Provide accurate and complete information relevant to your care.
  • Attend sessions on time.
  • Notify us promptly if your funding arrangements, contact details, or circumstances change.
6. Confidentiality & Privacy

We are committed to protecting your privacy. All personal information is handled in accordance with our Privacy Policy and relevant Australian privacy legislation.

7. Limitations of Liability

To the extent permitted by law, Vibe Well Psychology is not liable for any loss, damage, or injury resulting from your use of our website or services, except where such liability cannot be excluded under Australian law.

8. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website.

9. Contact Information

For questions about these Terms, contact us at: enquiries@vibewellpsychology.com.au | (07) 3453 4205

Your Mental
Health Matters

Vibe Well Psychology provides a safe, welcoming and inclusive space where individuals of all ages feel supported and understood.

From therapy and assessments to personalised NDIS support, our compassionate team is here to walk you through every stage of life, helping you navigate challenges, build resilience and achieve your goals.
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Leave Notice

Hello, and thank you for calling Vibe Well Psychology.

Please note that our phones are unmanned from Wednesday the 4th of March 2026 until Thursday the 19th of March 2026, while our main administrative team member is away.

You are welcome to leave a voicemail; however, we kindly encourage you to email admin@vibewellpsychology.com.au so we can better assist you.

If you are calling in relation to an appointment scheduled today, please email your practitioner directly. They will do their best to monitor their emails between clients and respond as soon as possible.

If you are seeking to engage in services with Vibe Well Psychology, please visit our website and complete the referral form to be added to our waitlist. You will be contacted when our administrative team returns and appointments will be offered as they become available.

Please be aware that rescheduling appointments during this time will be very limited, as administrative staff are not readily available. We apologise for any inconvenience this may cause.

Our emails will be loosely monitored during this time, and we aim to respond within 24 to 48 business hours.

Thank you for your understanding.