Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Vibe Well Psychology website and services. By accessing our website or engaging our services, you agree to comply with these Terms.

2. Services Provided

Vibe Well Psychology offers psychological services, including therapy, counselling, assessments, and related support. Specific services, fees, and conditions are outlined in our service agreements and may vary depending on your individual needs and funding arrangements.

3. Bookings & Cancellations
  • Appointments can be made via our online forms, by phone, or by email.
  • We require at least 48 hours’ notice for cancellations or rescheduling. Cancellations made with less than 48 hours’ notice may incur a fee.
  • Additional terms regarding cancellations, rescheduling, and fees are provided upon booking.
4. Payment Terms
  • Payment for services is due at the time of appointment unless otherwise arranged.
  • Accepted payment methods: TBE
  • Rebates through Medicare, private health funds, NDIS, DVA, or WorkCover may apply if you are eligible.
5. Client Responsibilities

We may share your information with:

  • Provide accurate and complete information relevant to your care.
  • Attend sessions on time.
  • Notify us promptly if your funding arrangements, contact details, or circumstances change.
6. Confidentiality & Privacy

We are committed to protecting your privacy. All personal information is handled in accordance with our Privacy Policy and relevant Australian privacy legislation.

7. Limitations of Liability

To the extent permitted by law, Vibe Well Psychology is not liable for any loss, damage, or injury resulting from your use of our website or services, except where such liability cannot be excluded under Australian law.

8. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website.

9. Contact Information

For questions about these Terms, contact us at: enquiries@vibewellpsychology.com.au | (07) 3453 4205

Your Mental
Health Matters

Vibe Well Psychology provides a safe, welcoming and inclusive space where individuals of all ages feel supported and understood.

From therapy and assessments to personalised NDIS support, our compassionate team is here to walk you through every stage of life, helping you navigate challenges, build resilience and achieve your goals.