1. Introduction
Vibe Well Psychology (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
2. What Information We Collect
We may collect the following information:
- Personal identification details (name, date of birth, contact information)
- Health information relevant to your care
- Funding details (Medicare, NDIS, DVA, WorkCover, private health insurance)
- Payment details (TBC by client)
- Information provided through our enquiry or referral forms
3. How We Collect Information
- Directly from you during enquiries, bookings, or sessions
- Through referral letters, NDIS plans, or other providers involved in your care
- Via our website forms or email communications
- From third parties with your consent
4. How We Use Your Information
We use your information to:
- Directly from you during enquiries, bookings, or sessions
- Through referral letters, NDIS plans, or other providers involved in your care
- Via our website forms or email communications
- From third parties with your consent
5. Disclosure of Your Information
We may share your information with:
- Other healthcare providers involved in your care
- Funding bodies such as Medicare, NDIS, DVA, WorkCover
- Administrative service providers (e.g., IT, practice management software)
- As required by law or where there is a serious risk to health or safety
6. Data Storage & Security
Your information is stored securely in TBC by client and protected from unauthorised access, alteration, or disclosure.
7. Accessing & Correcting Your Information
You may request access to, or correction of, your personal information at any time by contacting us at:
enquiries@vibewellpsychology.com.au | (07) 3453 4205.
8. Website Use & Cookies
You may request access to, or correction of, your personal information at any time by contacting us at:
enquiries@vibewellpsychology.com.au | (07) 3453 4205.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
enquiries@vibewellpsychology.com.au | (07) 3453 4205
